EMEA Customer Success Manager (m/f), Informatics, multi-location


14 Avenue du Québec

Descriptif de l'annonce:

Domaine : Fabricant/distributeur de matériels/réactifs

PerkinElmer's Informatics solutions and specialized scientific know-how empowered to gain critical insights from their data and accelerate informed decisions.

PerkinElmer is looking for an EMEA Customer Success Manager, Informatics, who will help PerkinElmer promote its Informatics products and services portfolio to key accounts in the region.

Main responsibilities :

·          Help our customers solve business problems by designing solutions

·          Drive growth of new orders at key accounts across EMEA

·          Developed leads to concise written solutions proposals

·          Establish and Maintain relationships with key stakeholders at the named accounts and expand into new customer relationships verticals

·          Maintain opportunities in SFDC and report on pipeline opportunities on a regular basis

·          Ensure customer satisfaction through monitoring of service commitments

·          Work with withstandards stakeholders: product marketing, sales and Service teams to understand new product and service offerings


Role requirements :

·          Bachelor's degree or equivalent in Science, IT, Healthcare, Mathematics, Engineering or related field

·          Minimum of 8-10 years professional experience in a customer facing role preferably in a Sales or Service Consulting with customers in the Life Sciences or Informatics industries

·          Proven track record of providing good informatics solutions That deliver value to customers

·          Familiarity with one or more Of the following life science domains: research, development, biopharmaceutical process development, manufacturing, clinical translational medicine SPECIFICALLY gold (As They relates to data management and data analysis)

·          Experience with TIBCO Spotfire or similar data analytics tools, desired

·          Experience with electronic notebooks, biological screening, clinical or translational data analysis applications Desired

·          Proven leadership, communication, presentation and interpersonal skills, preferably in a similar role

·          Fluent in English with other European languages ​​as a plus

·          Availability to travel approximately 30%, mainly across EMEA


What we offer :

·          Inspiring leadership and exceptional employees with a focus on talent and career development

·          Dynamic and innovative culture and a collaborative and diverse environment


PerkinElmer offers competitive salary and benefits package, negotiable depending on profile, as well as great development opportunities. If you feel that this role is for you, do not delay click to apply !


Contact :

Mlle D'Arcy Rebekah

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